Nexus Family Healing

Southeast Regional Crisis Center


Mental Health Mobile Crisis Response Services

Offers immediate emotional support by a trained counselor to help with problems such as depression, panic, anxiety, delusions, or other mood or behavior disorders. Available 24 hours a day, seven days a week, and serves all ages.

Description

Mobile crisis response services provide short-term, intensive mental health services to children or adults during a mental health emergency. Crisis teams of mental health professionals and mental health practitioners provide services in people's homes or other sites outside the usual clinic setting. They respond quickly to the emergency, assess and resolve crises, and link people to needed services.

Mobile crisis services are available 24/7.

Every county in Minnesota has a mental health crisis response telephone number:

If you or someone you know is struggling or in crisis, help is available by calling or texting the 988 Suicide & Crisis Lifeline, or visiting their website at 988lifeline.org.

For more information, see the Minnesota Department of Human Services Crisis Services website.

Additional Information

The Southeast Regional Crisis Center (SERCC) is a 24/7 walk-in crisis care center for your urgent mental health needs. SERCC is designed specifically for mental health care. Avoid a trip to the emergency department and get the direct help you need with managing your mental health before it becomes a crisis. Call or walk into the clinic without an appointment or call the national or local crisis hotlines.

Features

  • Area Served by County
    • Olmsted County
  • Payment
    • Medicaid (Medical Assistance)
  • Service Availability
    • 24 hours a day
  • Specialization
    • Mental health

Eligibility

People in Minnesota experiencing a mental health crisis (examples of a mental health crisis may include feeling stressed, overwhelmed, problems at work, concerns about money, difficulty with a relationship, loss of a loved one, anxiety, anger, or thoughts of suicide).

ADDITIONAL INFORMATION: Olmsted County

Application Instructions

For 24/7 assistance call (844) 274-7472

Fee

Crisis Response is covered by most health insurance plans, including state health care programs like Medical Assistance (MA) and MinnesotaCare. Anyone, regardless of ability to pay, can access mobile crisis services across Minnesota.

Location

2121 Campus Dr SE, Rochester, MN, 55904

Area Served

Dodge, Fillmore, Goodhue, Houston, Mower, Olmsted, Steele, Wabasha, Waseca and Winona counties, and the Prairie Island Indian Community

Phone Numbers

  • Primary Contact for this program: 844-274-7472
  • Main: 507-322-3019

Email

SCC-Admin@nexusfamilyhealing.org

Websites

Other Services at this Location

  • Mental Health Clinic Provides outpatient mental health diagnosis, treatment, and consultation by a mental health team

Last Update

5/12/2026