Metropolitan Council

Transportation - Metro Mobility, Transit Link, Metro Move

Program that provides rides for people in the community

Description

Transportation program that provides rides for people in and around their community

Additional Information

Transit Link is shared-ride public transportation where regular route transit service is infrequent or unavailable

• Used for trips that can't be accomplished on regular transit routes alone, and may combine regular route and Transit Link service.
• Transit Link is a curb to curb (on street) service and buses are not allowed to pull into residential driveways.
• A copy of the Transit Link Rider Guide is now available in Braille
• Riders with disabilities: All vehicles are equipped with lifts
  • Americans with Disabilities Act (ADA) certified riders using Transit Link outside the Metro Mobility service area may request door-to-door assistance. Passengers should request additional assistance when reserving a ride.

Metro Mobility provides:

• Provides a bus service for people who can't use regular bus routes because of a health condition or disability. Door-to-door service is provided to people that qualify.
• Rides are provided for any reason. Riders pay a fare for each one-way ride

Metro Mobility - Premium On-Demand Service allows:

• Metro Mobility customers to book a taxi at a reduced rate for same-day rides or rides up to four days in advance

Metro Move - Serves people who have a disability and are served by a waiver

• This service will link waiver participants to day support programs, work, and other community destinations

Metro Vanpool provides financial assistance for vanpools of 5 or more people including the volunteer driver.

Features

• Area Served by County
  • Anoka County
  • Carver County
  • Dakota County
  • Hennepin County
  • Ramsey County
  • Scott County
  • Washington County

• Payment
  • Private pay

• Specialization
  • Disabilities

• Transportation
  • Assist passengers to and from vehicle
  • Vehicle lift access

Eligibility

Transit Link: Operates outside areas covered by regular route transit

Metro Mobility: Federal Americans with Disabilities Act (ADA) guidelines determine eligibility. People are generally eligible if:

• They are physically unable to get to the regular fixed-route bus,
• They are unable to navigate regular fixed-route bus systems once they are on board, or
• They are unable to board and exit the bus at some locations.

Metro Move: Serves people who have a disability and are served by a Brain Injury (BI) waiver, Community Access for Disability Inclusion (CADI) waiver, or a Developmental Disability (DD) waiver

Application Instructions

Transit Link: Call (651) 602-5465 to reserve a ride.
Transit Link service is available from 6:00am - 7:00pm, Monday - Friday

Metro Mobility Eligibility information If you have questions about qualifying, please contact the Metro Mobility Service Center by phone or email:

• (651) 602-1111 or (651) 221-9886 (TTY) between 7:30am - 4:00pm, Monday - Friday
• Email: metromobility@metc.state.mn.us

Metro Mobility - Premium On-Demand Service allows:

• Metro Mobility customers to book a taxi at a reduced rate for same-day rides or rides up to four days in advance
• Call your regular Metro Mobility trip Provider and request a premium on-demand trip

Metro Move:

• Available 600:am - 1000:pm, Monday - Friday 8:00am - 10:00pm, Saturday and Sunday
• No standby trips
• Standing orders will be available
• No onboard fare
• Call (651) 602-1900 or email: MetroMove@metc.state.mn.us

Fee

Transit Link Fares

• Peak fares each way: $4.50 weekdays from 6:00am - 9:00am and 3:00pm - 6:30pm
• Off-Peak fares each way: $3.50
• Holidays: $3.50
• A $0.75 surcharge will be assessed for trips longer than 15 miles
• Children age 5 and under ride free; up to 4 children can ride free

Metro Mobility fares

• Riders are required to pay a fare for each one-way ride. Drivers do not make change, so it is important to have the correct fare
• Off-peak fares are $3.50 per one-way trip. Peak fares are $4.50 per one-way trip. Holidays all day are $3.50