Hennepin County Human Services and Public Health Department

Children's Mental Health Crisis Response Services (CRS)

Professional help 24/7 for children or youth experiencing a mental health crisis to help the child be safe, stay in their home, and get connected to support

Description

Crisis Response provides mental health crisis outreach to children and youth to help stabilize and end the crisis. Crisis support is provided by licensed mental health professionals. Crisis Response is available 24 hours a day, 7 days every week.

Crisis Response may include:

• Figuring out what is wrong, how to stabilize the situation and how to get help, in person or by phone
• A crisis support professional going to the home, school, work or wherever the child needs help
• Evaluation of risk of harm to the child or to others
• Making a plan to manage the current crisis and reduce future crises
• Short-term care to help find long-term support
• Help for hospitals, schools, or police who are working with children and youth in crisis

Additional Information

• The Cope mobile crisis teams can come to where you are including home, school, or other public place
• Available 24/7/365

Features

• Payment
  • Free / no cost to eligible clients
  • Medicaid (Medical Assistance)
  • Private health insurance

• Service Availability
  • 24 hours a day

• Specialization
  • Children and/or youth with disabilities

Eligibility

Children and youth up to age 21.

Young people can call for help. Parents or teachers can also call for help for a young person.

Application Instructions

The state list of crisis phone numbers in each county is available online.

ADDITIONAL INFORMATION: Contact the Crisis Line at: (612) 596-1223, available 24/7, including holidays

Fee

Crisis Response is covered by most health insurance plans, including state health care programs like Medical Assistance (MA) and MinnesotaCare.

You can also get free help if you don't have insurance.