Crisis Line and Referral Service

Children's Mental Health Crisis Response Services (CRS)

Professional help 24/7 for children or youth experiencing a mental health crisis to help the child be safe, stay in their home, and get connected to support.


Crisis Response provides mental health crisis outreach to children and youth to help stabilize and end the crisis. Crisis support is provided by licensed mental health professionals. Crisis Response is available 24 hours a day, 7 days every week.

Crisis Response may include:

  • Figuring out what is wrong and get help, in person or by phone and how to stabilize the situation
  • Crisis support may include a professional going to the home, school, work, or wherever the child needs help to calm down in the crisis
  • Evaluation of risk of harm to the child or others
  • Making a plan to manage the current crisis and reduce future crises
  • Short term care to help find long-term support
  • Help for hospitals, schools, and police to work with children and youth in crisis


  • Payment
    • Free / no cost to eligible clients
    • Medicaid (Medical Assistance)
    • Private health insurance
  • Service Availability
    • 24 hours a day
  • Specialization
    • Children and/or youth with disabilities


Children and youth (up to age 18)

Young people can call for help. Parents or teachers can also call for help for a young person.

Application Instructions

If you are in a different county, the state list of crisis phone numbers is available online.

ADDITIONAL INFORMATION: Contact the Crisis Line at: (800) 462-5525 or (218) 828-4357


Crisis Response is covered by most health insurance plans (including state health care programs like Medical Assistance (MA) and MinnesotaCare).

You can also get free help if you don't have insurance.


PO Box 192, Brainerd, MN, 56401

Other Services at this Location


Business Hours


Phone Numbers

  • Primary Contact for this program: 800-462-5525
  • Emergency or 24 Hour - Crisis Line: 218-828-4357
  • Main - Administrative Office: 218-828-4515

Area Served

Residents of Aitkin, Cass, Crow Wing, Morrison, Todd and Wadena Counties

Last Update